Who's responsible for data quality?
Last year in this space I wrote about the “social issues” that surround data quality and hinder people and organizations in their quality improvement efforts. In one article in particular (July, 2005) I explored the mistaken logic that “if it is in the computer, it must be IT's responsibility.” According to this logic, responsibility for data quality should reside with IT.
To many organizations, the logic, even if only implicit, is impeccable. But assigning data quality to IT limits the organization's range of actions and so dooms it to mediocre data. So where should responsibility for data quality reside? Should the “data quality function” be centralized or decentralized? And to whom do Data Quality Staff report?