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A Quality Journey through 20 Keys
Q1 2012
Adrian Bennett

I worked in a forestry company for many years, and although one may not hear much from the forestry industry about data quality, it is an industry that wrestles daily with issues in quality management, environment management, as well as health and safety management.

One of the biggest challenges that the organisation I worked for faced was that of provenance: we needed to trace the origin of each carton of office paper all the way back to its seed source. As you might imagine, any business that requires the management of a constantly changing asset base, both spatially and organically, will always wrestle with keeping accurate information about that asset.