Information Quality Excellence Award Guidelines
Document Version: 1 Date: 2015-09-21
Chartered in January 2004, the International Association for Information and Data Quality (IAIDQ) is a not-for profit, vendor-neutral international professional society of individuals passionate about improving information and information quality. By cultivating information excellence throughout the data and information lifecycle, IAIDQ will help transform organisations and society by advancing the quality of information and data around the world.
The Information Quality Excellence Award is the flagship award administered by IAIDQ, to recognize excellence, share best practice and raise the profile of the information quality profession. The Information Quality Excellence Award aims to recognise teams and organisations that have undertaken information quality projects or programs with demonstrable successful outcomes.
The award is open both to organisations or teams who have implemented an information quality project within their department and achieved clearly identifiable business benefits as well as organisations that have strategized and successfully established an enterprise wide information quality program. Whereas the award is open to organizations of all sizes and disciplines, that have undertaken an information quality project or program, it is not an award for vendors and/or solution providers. However vendors are welcome to approach clients and encourage them to apply, when such clients have had notable information quality projects and programs where their solutions or products have been successfully used.
The winning organisation must be able to delegate the sponsor, leader or another team member to attend the designated event for the award ceremony, and to make a presentation based on their winning paper.
The winner of the award will receive the IQ Excellence trophy from IAIDQ and one year’s corporate membership to IAIDQ plus one individual membership. They will also receive free registration to the designated event. Subject to the author's permission, the winning presentation will be made available to delegates attending the designated event and to IAIDQ financial members. The winner will also be expected to submit a modified paper suitable for publication in the IQ Journal.
The award applications will be judged by an expert panel formed from within the IAIDQ member base, who will use their expertise in the field of information quality to assess the applications against the judging criteria as detailed below:
- Relevance and information quality focus. Programs require focus at the enterprise level, whereas projects can be limited to departmental level
- Innovation and the significance and nature of benefits from the program or project
- Data or other evidence provided to substantiate claims made in the application.
- Completeness, clarity and conciseness of the submitted application
- Demonstrated application of data quality best practices across the IAIDQ Information Quality (IQ) Domains (described in Appendix A-Submission Guidelines). Two or more IQ Domains for projects and all six IQ Domains for programs must have been applied to qualify for the award
How to apply
Applicants are required to prepare a paper following the guidelines in Appendix A Submission Guidelines. The paper should be limited to a maximum of 1,500 words (not including the cover page) and a maximum of three attachments (graphs, photographs, etc.).
Application papers are confidential and will only be viewed by the judging panel who are required to sign non disclosure agreements.
The paper must be emailed to IQExcellence [AT] iaidq.org by the specified due date.
Appendix A – Submission Guidelines
Project and Program Criteria
A project must be completed and be realising benefits resulting from a specific aspects of information quality management. In this context, information quality management is defined as the total effort to improve the quality of the data an organisation receives, creates, uses, and/or provides to others. It consists of data, people, process and technology activities focusing on two or more the Information Quality domains.
A program must focus on information quality strategy and execution at the organisation level, i.e. it should be an enterprise wide program with the right level of sponsorship and evidence of sustainability of the program. In this context, information quality and management is defined as the total effort to effectively and efficiently manage the lifecycle of data and information that an organisation receives, creates, uses, provides to others and manages it. It consists of data, people, and process and technology activities in all six Information Quality domains as defined by IAIDQ:
IAIDQ Information Quality Domains
The domains, which form the basis of IQCP (Information Quality Certified Professional) certification and IAIDQ principles, are as follows:
IQ Strategy and Governance: This domain includes the efforts to provide the structures and processes for making decisions about an organisation’s data as well as ensuring that the appropriate people are engaged to manage information throughout its life cycle. Activities include working with key stakeholders to define and implement IQ principles, policies, and strategies; organising data governance by naming key roles and responsibilities; establishing decision rights and building essential relationships with senior leaders in order to improve IQ.
IQ Value and Business Impact: This domain consists of the techniques used to determine the effects of information quality on the business as well as the methods for prioritising IQ projects. Activities include evaluating IQ and business issues; prioritising IQ initiatives; obtaining decisions on IQ projects; and reporting results to demonstrate the value of IQ improvement to the organisation.
Information Architecture Quality: This domain includes the tasks that assure the quality of the data blueprint for an organisation. Activities include participating in the establishment of data definitions, standards, and business rules; testing the quality of the information architecture to identify concerns; leading improvement efforts to increase the stability, flexibility, and reuse of the information architecture; and coordinating the management of metadata and reference data.
IQ Measurement and Improvement: This domain covers the steps involved in conducting information !quality improvement projects. Activities include gathering and analysing business requirements for data; assessing the quality of data; determining the root causes of information quality issues; developing and implementing IQ improvement plans; preventing and correcting data errors; and implementing IQ controls.
IQ Environment and Culture: This domain provides the background that enables an organisation’s employees to continuously identify, design, develop, produce, deliver and support information quality to meet customer needs. Activities include designing IQ education and training programs; identifying career paths; establishing incentives and controls; promoting IQ as part of business operations; and fostering collaborations across the organisation for the purpose of engaging people at all levels in IQ strategies, principles, and practices.
Sustaining IQ: This domain focuses on implementing processes and management systems that ensure ongoing information quality. Examples include integrating information quality activities into other projects and processes (e.g., data conversion and migration projects, business intelligence projects, customer data integration projects, enterprise resource planning initiatives, or system development life cycle processes); and continuously monitoring and reporting information quality levels.
Below is a suggested structure for the paper:
Cover Page: Containing the organization’s name and contact person’s name, address, phone, email. Cover page should also clearly indicate if they represent a project or program
Executive Summary: One or two short summary paragraphs of the project or program, outlining the motivation for the project/program, and the benefits delivered to the organisation
Introduction: Describe the project or program undertaken, explaining the challenges that you are trying to resolve and the solution developed. Give a description of what was in place prior to the project or program and outline why there was a need to make a change.
Innovation and Significance: What new ideas and innovations were generated as a result of the project or program? If relevant, describe the underlying technology infrastructure used. (Sales pitches for vendor products tend to be marked down by judges. In a strong case study, the excellence of the vendor’s products and services will be self-evident)
Impact and Benefits: Describe and substantiate the impact of the project or program on the way the company engages its customers, partners and suppliers, as well as the impact on the employees and what their jobs now entail compared to beforehand. Describe the impact of the project or program on the company’s process, performance and/or results. Programs should also briefly describe the sustainability of the program at the organisation level and how it has been achieved. You can explain the benefits of your project or program across any of the applicable sub-headings demonstrating the quantitative and/or qualitative improvements as applicable: Cost savings, Time reductions, Increased revenues, Productivity improvements, Vision, Strategy, Metrics, Governance, Organisation, Processes, Technology infrastructure, Competitive advantage.
Concluding Summary: Describe the challenges and the way in which the team addressed them, highlighting any people and process issues, best practices learned, things to avoid, and things to do.